What guarantees do I get?
We know that for most customers having a loft conversion or an extension is a major undertaking, as builders in general haven’t always had the best of reputations. We’ll aim to make sure that you will be happy at the end of the experience.
The company was set up with a vision to work to high standards and give you the best conversion inside and out, which is what we have been doing for years. We will be happy at some point for you to have a look at one of our previous conversions, similar to yours potential project, to show you what we can achieve. This will also give you the opportunity to talk with a customer who has just been through the whole process. Let us know and we will arrange this.
Burtai Refurbishment Ltd will guarantee the work we do for you for 10 years with our company guarantee, which we’ll issue when the project is completed, so be assured in the unlikely event that something needs looking at after we have completed the work, we’ll pop back to have a look and put it right.
We’ve been around a long time now and one of the reasons for this is that we look after our customers and their projects!All our work is signed-off by Building control approved inspectors, a government authorised inspectors, whose job is both to check basic design features like ceiling-heights and door-widths, to make sure the project is correctly constructed. Being a member of these organisations shows that we are very serious about our work and service as each organisation has criteria that each member have to comply with to uphold high standards in the industry. Burtai Refurbishment Ltd has full Insurance cover of Employers Liability at £5 million and Public Liability £5 million.
SOME REASSURING FACTS
Most lofts are suitable, sometimes even with a low ridge
Planning permission isn’t always needed and we can start quickly without a waiting list
We will help and guide you with party wall agreements
There’s a 10-year guarantee
We don’t have lots of separate sub contracted teams
We have a centrally run project management system with many years of experience
We provide a single dedicated project manager, for the entire project
We work fast and the work wil be completed before you know it